BDC, Supercharged.

PUSH PROACTIVE COACHING TO BDC AGENTS

  • Serve reps a successful call plan before every call

  • Provide proactive and iterative feedback

  • Shorten ramp time to make BDC a plug-and-play revenue center

AUTOMATE CALL ROTATION

  • Upload “call lists” from Onstar or other GM recall / maintenance lists

  • Automate dissemination of leads to active reps

DRIVE PRODUCTIVITY

  • Centralize call information – service center, vehicle information, contact information, and service history

  • Log ELead activity directly from Spark and reduce CRM burden on reps

Why Dealers Choose Spark

50%

Faster onboarding of new reps

$143k

Average additional RO revenue per rep

15x

Average ROI for SparkServ customers